Recently, in an email, I was told that a well-known motoring T.V. host had just discovered that the little arrow alongside the fuel pump symbol indicates which side of the vehicle the filler cap is. I’ve known that for years, as it’s been like that for the 50 years I’ve been driving. I haven’t checked lately, but it was always in the owner’s manual of the cars I owned or drove. It’s a handy tip for those who need to hire cars. RTFM was a common expression in the early days of the Internet when someone would ask a question that was answered in the manual. Then there was a rather thick manual covering most situations in excruciating detail that most people didn’t read. Now, of course, when you contact the ‘help desk’ of most big companies via email, they don’t read it. Instead, they pick out one part and answer that, which doesn’t usually cover your main question. Since there is rarely a manual to read, their response is less than helpful. But Hanlon’s Razor comes to mind. “Never attribute to malice that which is adequately explained by stupidity.” Then you realise that people operating the ‘help desks’ of the world are not conspiring against you. They just don’t understand their software or tools any better than you do. Of course the same can be said of our political class and their advisers. Regards, P.S. In January, I wrote about building a money-making blog , and I trust that you have been working on that. There is a problem with that post, though. You must write a bunch of posts to get the blog enough attention to attract traffic. To help you see how easy this can be, I’m sharing an article I found that explains exactly how to build many posts without writing all of them yourself. Doing this shouldn’t take you more than an hour a day to source and post to your site, and it will help your visitor retention, improving your ranking and bringing more visitors. There is nothing to buy here, but it is a longish article. By the way, if you’ve seen all the emails about making money with Google docs, you can use Evernote the same way. |